DELIVERY
We deliver larger items within a radius of 50 miles of NYC for a flat fee of $150. Please note, we only provide “door-to-door” service. We do not move furniture inside your house or apartment building. All deliveries are done Saturdays and Sundays. We do our utmost to deliver the Sat/Sun following the sale but reserve the right to extend delivery up to 2 weeks following sale. You will need to contact us to confirm a date for delivery. Please allow for a 2-hour delivery window. Once in route, we will be able to update you on estimated delivery time. You can cancel delivery 24 hours prior. Any cancellations after that time are not subject to a refund.
For freight outside of the 50-mile radius but within the tri state area (New York, New Jersey and Connecticut) please contact us for a freight quote.
For all other freight within the continental US, we will request quotes from third party shippers. We will, as a service, conduct reasonable research on shipping quotes on the behalf of the customer. It is incumbent on the customer to make arrangements with the shipping company for billing and pick-up at our loading dock. We do not assume any liability for goods shipped we third party shippers after it is loaded on carrier.
We do not palletize or crate furniture for long distance freight. We wrap all pieces in blankets and bubble wrap. We strongly recommend using white glove freight service to avoid damages in freight. Alternatively, require the freight forwarder to crate and palletize the item to withstand handling during freight.
PICK-UP
All items sold by us are available for pick-up at the loading dock at our showroom in Wappinger Falls, NY. Email us to set up a mutually convenient pick-up date/time within a reasonable timeframe.